Yes. You can explore watches, insights, and auctions without signing in. An account is required only when you want to save watches, participate in auctions, buy or sell, or use certain member features.
Because every bid matters. An account helps us protect sellers, reduce fraudulent activity, and keep auctions fair for everyone involved.
Most members will never notice this. For auctions, certain transactions, or situations that require additional checks, we may ask for identification or supporting documents.
Depending on the situation, this may include identification documents, proof of address, proof of ownership, or payment verification documents. Most users will never be asked for all of them.
No. Multiple accounts may not be used to avoid restrictions, influence auctions, or bypass platform rules. Most members only ever need one account anyway.
Please keep your email address and phone number up to date. It makes purchases, deliveries, auctions, and support much easier when we need to reach you.
You can reset your password from the login page. If you run into difficulties, we are happy to help.
Yes. You can contact us if you would like your account to be closed. Some records may still need to be retained for legal, accounting, warranty, or fraud prevention purposes.
Yes. If something is incorrect or out of date, let us know, and we will help you update it.
No. We do not sell personal information to third parties.
Creating accounts, processing transactions, arranging deliveries, managing warranties, providing support, and keeping the platform secure. Nothing unusual. Mostly, the things you would expect from a business that handles watches and transactions.
Usually through email or WhatsApp. Depending on the situation, we may also contact you through SMS or account notifications.
